Return & Refund Policy
In order to keep our prices as low as possible, our return and exchange policy is as follows:
We guarantee that all of our items sold are 100% authentic, new, and unused.
We offer a 14 day return and exchange policy to only new and un-used products. We cannot accept back any used items. If in any case a return is necessary, we will assess a 18% restocking fee + the original shipping cost. Buyers are responsible for the return shipping.
This rule applies for unopened, unused items only that are within 14 days of purchase. If merchandise returned that was eligible for free shipping , will reduce order amount below the free shipping requirement, original shipping charge will be deducted from your total return credit before the restocking fee charges. If the return is a result of our error we will replace the item and pay for shipping costs both ways if the purchase was made within 14 days. Credit and Exchange of wrong product will be processed only after receipt and inspection of that item. Please allow us up to 14 days to refund your account after receipt of your return. All replacements will be shipped using USPS.
Please contact us prior to any returns so that we can give you an RMA number and return address information.
Please be aware of the above statements and carefully consider the Return Policy before purchasing any of our items. We will not under any circumstance exempt anyone from this Return Policy. If you are not sure if the item you are purchasing can be returned, please call or write our customer service to seek additional information.